Please provide us with a contact number Mobile/ Landline (For the courier)

Either through this website or on PayPal

Please Note: Items can only be shipped to mainland England

All items will be delivered to the registered PayPal address and not the shipping address
Small items are sent out in small padded bags Usually items under £20.00 are either 1st class signed for or 2nd class signed for via Royal Mail or Evri (3-4 days service)
Small Parcels are sent out via DHL Parcel UK (Domestic 24) as long as we receive your order by 1.00 PM
Larger Parcels are also sent out via DHL Parcel UK (Domestic 24) as long as we receive your order by 1.00 PM

Boilers are sent out via HMT (Palletline) Pallet Delivery service 24 hours.
Please expect a 2-3-day delivery service from the date of payment.
**Please note if you miss your delivery slot you'll be asked to pay another delivery fee**
All orders are shipped with relevant track and trace services applicable

Please provide a telephone mobile or landline number with your order, so we or the courier can contact you.

**PLEASE NOTE THAT WE CAN ONLY SEND TO YOUR PAYPAL SHIPPING ADDRESS**

 

Refund & Returns

Exchanges

We only replace items if they are defective or damaged, If we can stock depending. If you need to exchange it for the same item, send us an email at (warmsafesales@gmail.com) and send your item to: Warmsafe Plumbing and Heating Ltd Unit A77 Redscar Business Park Preston Lancashire PR2-5NE

Please note we can only replace an item if we have received your item back

 

Shipping Returns

To return your product, you should mail your product to:

Warmsafe Plumbing and Heating Ltd

Unit A77 Redscar Business Park

Preston

Lancashire

PR2-5NE

Please ensure that parts have not been fitted and that we receive everything that was sent. Please tell us why you are returning your item.  All returns will be inspected and you will be contacted through email. If you ordered the wrong part or anything else, we will deduct the postage from the refundable amount

You will be responsible for paying for your own shipping costs for returning your item. Some shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance.